Optimization Training - Classes in July 2026

The CMIO Prescriber Experience team offers Optimization classes (a.k.a. Thrive classes), where Connect Care prescribers can learn how to take full advantage of the features of the clinical information system, to help maximize their productivity and spend more time with patients. Classes are typically 60 minutes in length each and focus on completing common workflows more efficiently.

Below are the Optimization classes currently scheduled for July 2026. 

• AMH Neuromodulation
• July 15, 12:00–13:00
• Dragon Medical One (DMO) Advanced
• July 15, 12:00–13:00
• July 30, 12:00–13:00
• In Basket Clean Up 1:1
• July 13, 11:00–11:30, 13:00–13:30
• July 14, 09:00–09:30, 10:00–10:30
• July 15, 12:30–13:00
• July 16, 10:00–10:30
• July 28, 12:00–12:30
• July 29, 12:00–12:30
• July 30, 09:00–09:30
• July 31, 09:00–09:30
• In Basket Management
• July 14, 08:00–09:00, 11:30–12:30
• July 17, 11:00–12:00
• July 22, 14:30–15:30
• July 23, 11:00–12:00
• Lab Ordering
• July 10, 12:00–13:00
• July 15, 11:00–12:00
• Notes
• July 13, 12:00–13:00
• July 28, 12:00–13:00
• Orders Optimization
• July 7, 13:00–14:00
• July 13, 12:00–13:00
• July 22, 11:00–12:00
• SmartTools
• July 7, 12:00–13:00
• July 21, 12:00–13:00
• Therapy Plans
• July 9, 12:00–13:00
• July 13, 09:00–10:00
• July 22, 12:00–13:00

Prescribers can register for these Optimization classes at the below link (clicking the “Optimization” button at the bottom of any page in the Connect Care Manual will also take you to the booking page); a tip sheet provides help navigating the booking page. Spots are limited to ensure trainers can address individual questions. Please ensure that you review your confirmation email from "Bookings CMIO Thrive" for the class link, and requirements for the session.

• Register: CMIO Optimization Classes
• Tip: How To Register for CMIO Thrive/Optimization Classes
• Manual: Optimization Training
• Questions: CMIO.Optimization@healthsharedservices.ca

Optimization Training - Classes in June 2026 (Updated)

The CMIO Prescriber Experience team offers Optimization classes (a.k.a. Thrive classes), where Connect Care prescribers can learn how to take full advantage of the features of the clinical information system, to help maximize their productivity and spend more time with patients. Classes are typically 60 minutes in length each and focus on completing common workflows more efficiently.

Below are the Optimization classes currently scheduled for June 2026 [edit May 29: updated with more classes]. 

• Dragon Medical One (DMO) Advanced
• June 11, 12:00–13:00
• June 25, 12:00–13:00
• In Basket Clean Up 1:1
• June 2, 08:30–09:00, 10:00–10:30
• June 3, 08:00–08:30
• June 4, 12:00–12:30, 13:00–13:30
• June 8, 09:00–09:30
• June 9, 08:30–09:00, 10:00–10:30
• June 10, 12:00–12:30
• June 11, 14:00–14:30, 15:00–15:30
• June 15, 08:00–08:30, 09:00–09:30
• June 22, 12:00–12:30, 13:00–13:30
• June 24, 12:00–12:30
• In Basket Management
• June 3, 09:00–10:00
• June 4, 15:00–16:00
• June 11, 11:00–12:00
• June 12, 14:00–15:00
• June 17, 09:30–10:30
• Lab Ordering
• June 5, 10:00–11:00
• Notes
• June 1, 12:00–13:00
• June 15, 12:00–13:00
• Orders Optimization
• June 9, 11:00–12:00
• June 11, 09:30–10:30
• SmartTools
• June 10, 12:00–13:00
• June 22, 12:00–13:00
• Therapy Plans
• June 2, 12:00–13:00
• June 9, 11:00–12:00
• June 18, 12:00–13:00
• June 30, 12:00–13:00

Prescribers can register for these Optimization classes at the below link (clicking the “Optimization” button at the bottom of any page in the Connect Care Manual will also take you to the booking page); a tip sheet provides help navigating the booking page. Spots are limited to ensure trainers can address individual questions. Please ensure that you review your confirmation email from "Bookings CMIO Thrive" for the class link, and requirements for the session.

• Register: CMIO Optimization Classes
• Tip: How To Register for CMIO Thrive/Optimization Classes
• Manual: Optimization Training
• Questions: CMIO.Optimization@healthsharedservices.ca

Optimization Training - Classes in May 2026

The CMIO Prescriber Experience team offers Optimization classes (a.k.a. Thrive classes), where Connect Care prescribers can learn how to take full advantage of the features of the clinical information system, to help maximize their productivity and spend more time with patients. Classes are typically 60 minutes in length each and focus on completing common workflows more efficiently.

Below are the Optimization classes scheduled for May 2026. 

• New: AMH Neuromodulation
• May 5, 13:00–14:00
• Dragon Medical One (DMO) Advanced
• May 19, 07:00–08:00
• May 29, 12:00–13:00
• In Basket Management
• May 7, 15:00–16:00
• May 19, 13:00–14:00
• May 22, 14:30–15:30
• May 26, 10:00–11:00
• Lab Ordering
• May 6, 12:00–13:00
• May 20, 12:00–13:00
• Notes
• May 5, 12:00–13:00
• May 21, 12:00–13:00
• Orders Optimization
• May 14, 11:00–12:00
• May 19, 12:00–13:00
• SmartTools
• May 20, 12:00–13:00
• May 26, 12:00–13:00
• Therapy Plans
• May 1, 12:00–13:00
• May 7, 13:00–14:00
• May 13, 12:00–13:00
• May 20, 12:00–13:00
• May 27, 11:00–12:00

Prescribers can register for these Optimization classes at the below link (clicking the “Optimization” button at the bottom of any page in the Connect Care Manual will also take you to the booking page); a tip sheet provides help navigating the booking page. Spots are limited to ensure trainers can address individual questions. Please ensure that you review your confirmation email from "Bookings CMIO Thrive" for the class link, and requirements for the session.

• Register: CMIO Optimization Classes
• Tip: How To Register for CMIO Thrive/Optimization Classes
• Manual: Optimization Training
• Questions: CMIO.Optimization@healthsharedservices.ca

New CMIO Operational Training Sessions - General Personalization

Starting in October, the CMIO will provide General Personalization sessions for prescribers who have completed their Basic training and End User Proficiency Assessment (EUPA) in previous launches but did not complete a Personalization session or are interested in a Personalization refresher. This general session would most benefit prescribers from Inpatient, Ambulatory, and Surgery specialties; it is not geared towards Anesthesia or Radiology prescribers. 

The session will be 2 hours in length, and will help you to be more efficient and organized in the clinical information system (CIS) where appearance, menus, lists, orders, and text automations can be personalized. Covered topics will include personalizing workspace and wrenches, patient lists, orders, SmartPhrases, and In Basket.

Below are the General Personalization sessions scheduled for October 2024:

• October 8, 08:00–10:00
• October 24, 13:00–15:00

To see all dates and to register for a session, visit Bookings - CMIO Operational Training and select “General Personalization“.

Now Available - Dragon Medical One Training Sessions

A new standalone, 1-hour training session on the Connect Care in-system dictation system, Dragon Medical One (DMO), is now available, for both new and active Connect Care prescribers.

• This session is for prescribers who have completed their Basic training (via Independent Learning or Instructor Led Training) as well as their End User Proficiency Assessment (EUPA) in their respective track (specialty), and therefore have access to the PRD (live) environment in Connect Care.
• The session will focus on opening DMO, pairing your Power Mic Mobile (PMM), using voice commands, dictating text into many parts of the chart, and triggering text automations that speed documentation processes. 

Upcoming dates in the next couple of weeks are below; sessions in July and August are also already scheduled. To see all available dates and to register for an upcoming session, visit the Bookings - CMIO Operational Training page and select "Dragon Medical One (DMO) Basic". 

• June 17, 2024, 07:00-08:00
• June 21, 2024, 12:00-13:00
• June 26, 2024, 16:00-17:00

For more information, see Connect Care Training - DMO.