- New Pre-Admission Clinic (PAC) Patient Questionnaire
Connect Care Support Forum
Peer-to-peer support for clinicians using the Connect Care clinical information system.
New Pre-Admission Clinic Patient Questionnaire - NEW DATE
In Basket Update - Sort Result Messages by Date and Time
- In Basket Update - Sort Result Messages by Date and Time
Embedded Gestational Diabetes Orders in Women's Health Order Sets
- Embedded Gestational Diabetes Orders in Women's Health Order Sets
Patient Lists - IP Notifications and Lab Notifications
- IP Notifications and Lab Notifications Column Blocks for "My Lists"
- IP Notifications
- Top Left - presence of expiring orders
- Top Right - presence of new notes (since last time stamped)
- Bottom Left - presence of pended, saved or held orders
- Bottom Right - presence of notes requiring co-sign by current user
- Lab Notifications
- Top - presence of new laboratory results (since last time stamped)
- Bottom - glucometer results in current and prior day within expected range
Taming In Basket - Removal of Messages Older Than 180 Days
- Taming In Basket - Removal of Messages >180 Days
- My Open Charts
- My Open Encounters
- Nurse Triage Encounter
- Patient Advice Request
- Patient Calls
- Rx Request
- Studies to Sign
Tool Tune Up: November 2025 Order Tool Updates
Consider looking back each week.
- Spreadsheet: Order Tool Updates - November 2025 [spreadsheet updated Nov 27]
- If you get an error clicking the above link, please right-click to copy the link, and then paste into your browser.
- Tip: See the first "READ ME" tab for an explanation of the spreadsheet's tabs and columns.
Glucometer Monitoring - Tool Enhancements
- Glucometer Overview Tool Improvements
The column has benefited from a number of improvements, including:
- More distinct colour dots reflecting different glucose monitoring scores.
- Improved hover display of recent glucometer results, including a link to patient-entered data if present.
- Inclusion of Glucometer Monitoring column in a new "Lab Notifications" column block, now part of "MD Ward Rounds" and "MD ED Consult" patient list templates.
New Secure Chat Functions - Secure Chat Groups and Message Templates
- New Secure Chat Functions - Secure Chat Groups and Message Templates
- Prescribers as well as managers can create and manage Secure Chat Groups for their own use. These groups have permanence and will not have to be recreated even if the original/last conversation has been purged (i.e., is over 30 days old).
- The group owner can add other users to the group as members.
- Members can opt-out of the group at any point.
- User-created groups are hidden by default, so only members of a particular group can message that group. A request can be made to IT to unhide the group, which would allow anyone in the organization to send messages to the group.
- The same Communication Norms that apply to regular Secure Chat messaging apply to Secure Chat Groups.
- See the Guideline for additional details including best practices and naming convention.
- Note: Residents and students are not able to create or manage a Secure Chat Group.
- IT also has the ability to create Secure Chat Groups for departments that use the sign-in workflow (e.g., Inpatient, Stork, ASAP) and for general groups. These groups are unhidden by default, allowing others to send messages to those groups.
- Requests for these types of Secure Chat Groups cannot be actioned until the new year. Please do not submit tickets for these group type until January 5, 2026.
- Acknowledge Message
- With Patient
- Wrong Person
- Not on Clinical Service (available for prescribers only)
- Order in Connect Care
Improved Induction of Labour Order Set (Action Needed) - NEW DATE
- Improved Induction of Labour Order Set
- "Maternal Indication(s) for Induction" field: If the indication is solely fetal, please select "N/A".
- "Fetal Indication(s) for Induction" field: If the indication is solely maternal, select "N/A".
- Fetal induction set – "N/A" preselected under "Maternal Indication(s) for Induction".
- Maternal induction set – "N/A" preselected under "Fetal Indication(s) for Induction".
- Maternal/fetal induction set – No preselection in maternal and fetal indication fields.
Optimization Training - Classes in December
The CMIO Prescriber Experience team offers Optimization classes (a.k.a. Thrive classes), where Connect Care prescribers can learn how to take full advantage of the features of the clinical information system, to help maximize their productivity and spend more time with patients. Classes are typically 60 minutes in length each and focus on completing common workflows more efficiently.
Below are the Optimization classes scheduled for December 2025, including new 30-minute 1:1 sessions on how to efficiently clean up In Basket backlog:
- Dragon Medical One (DMO) Advanced
- December 18, 12:00–13:00
- December 23, 12:00–13:00
- NEW: In Basket Clean Up 1:1
- December 2, 10:00–10:30
- December 3, 11:30–12:00
- December 8, 12:30–13:00
- December 9, 09:30–10:00
- December 15, 09:30–10:00
- December 16, 09:30–10:00
- In Basket Management
- December 3, 11:00–12:00
- December 4, 10:00–11:00
- December 8, 11:00–12:00
- December 11, 08:30–09:30
- December 16, 13:00–14:00
- December 23, 08:00–09:00
- Lab Ordering
- December 3, 12:00–13:00
- December 10, 12:00–13:00
- Mental Health Act Forms
- December 12, 12:00–13:00
- December 19, 12:00–13:00
- Notes
- December 10, 12:00–13:00
- Orders Optimization
- December 3, 10:00–11:00
- December 5, 10:00–11:00
- December 12, 12:00–13:00
- December 15, 11:30–12:30
- SmartTools
- December 3, 12:00–13:00
- December 16, 12:00–13:00
- Therapy Plans
- December 4, 12:00–13:00
- December 9, 11:00–12:00
- December 17, 15:00–16:00
Prescribers can register for these Optimization classes at the below link (clicking the “Optimization” button at the bottom of any page in the Connect Care Manual will also take you to the booking page). Spots are limited to ensure trainers can address individual questions. Please ensure that you review your confirmation email from "Bookings CMIO Thrive" for the class link, and requirements for the session.
Enhancements to Medications in Anesthesia Procedure Notes
- Enhancements to Medications in Anesthesia Procedure Notes
New Cancelled Cardiology Order In Basket Notifications
- New Cancelled Cardiology Order In Basket Notifications
- ABP MONITOR EXT ORD INTERPRETATION
- AMBULATORY BLOOD PRESSURE MONITOR 24 HOUR
- AMBULATORY BLOOD PRESSURE MONITOR 48 HOUR
- AMBULATORY BLOOD PRESSURE MONITOR READ ONLY
- CARDIAC EVENT MONITOR FOUR WEEK
- CARDIAC EVENT MONITOR ONE WEEK
- CARDIAC EVENT MONITOR READ ONLY
- CARDIAC EVENT MONITOR THREE WEEK
- CARDIAC EVENT MONITOR TWO WEEK
- CARDIAC HOLTER MONITOR 24 HOUR
- CARDIAC HOLTER MONITOR 48 HOUR
- CARDIAC HOLTER MONITOR ONE WEEK
- CARDIAC HOLTER MONITOR READ ONLY
- CARDIOVASCULAR AUTONOMIC FUNCTION TESTING
- CARDIOVASCULAR AUTONOMIC FUNCTION TESTING AND TILT TABLE
- CARDIOVASCULAR TILT TABLE
- CARDIOVERSION
- DEFIBRILLATION THRESHOLD TEST
- HOLTER MONITOR EXT ORD INTERPRETATION
- LOOP RECORDER INSERT
- LOOP RECORDER REMOVAL
- PROVOCATIVE DRUG CHALLENGE 120MIN
- PROVOCATIVE DRUG CHALLENGE 60MIN
- TILT TABLE
- TRANSESOPHAGEAL EP STUDY (TEPS)
Anesthesia Updates - CANCELLED Changes to TCI Medications
- Anesthesia Updates - CANCELLED Changes to Target-Controlled Infusion (TCI) Medications
TCI Medications will now appear as a dedicated item within the Meds toolkit, rather than as a separate toolkit item.Three medications will be available: propofol, remifentanil, and sufentanil.Each medication will have its TCI Model prepopulated appropriately, with the TCI Target set to "Plasma" by default.When adding TCI medications or new bags, users must manage weight and dosing hardstops.Additional options such as linking the medication to a line and adding comments are available to support documentation and workflow clarity.
Prescriber Billing Tools Enhancements - New All-Charges List Column
- Prescriber Billing Tool Enhancements - All Charges Patient List Column
The provincial My List template for prescriber billing already includes a column indicating whether the currently signed-on clinician has captured a service code (billing charge) for the current day. Hovering over the column triggers a popup display of all charges filled for that patient by the current user in the last 7 days. Double-clicking within the column opens a popup tool for quickly capturing a new professional service charge for the day.
The new "Prof Charges Ever" column allows users to quickly appreciate if they have EVER submitted a professional service charge for the relevant patient. Hovering over the column activates a popup display of abbreviations for all service codes filed by the current provider for the relevant patient. Double-clicking opens a popup charge capture and editing tool.
Quarterly Reports for Physicians Treating Patients with Heart Failure
It was previously announced that, as of October 2025, quarterly reports would be sent from Cardiovascular Care Alberta to physicians who cared for patients hospitalized with heart failure with reduced ejection fraction (HFrEF; LVEF ≤ 40%), with the goal to optimize guideline directed medical therapy (GDMT) in patients. Below is further information on this initiative.
Why are physicians who treat heart failure patients receiving quarterly reports?
Cardiovascular Care Alberta is leading an evidenced-based data-driven care optimization initiative for patients admitted with HF at acute care hospital sites across the province. Patient outcomes are improved when all four therapies are optimized (Canadian Cardiovascular Society Heart Failure guideline recommendations [McDonald M et al. Can J Cardiol 2021; 37: 531-546]; click the camera icon to see figure). Patients with HFrEF may be frequently hospitalized, which provides an opportunity to advance care.
An increase in 10% in optimal GDMT was associated with significant reductions in [Cotter G et al. JAMA Cardiol 2024; 9(2): 114-124]:
- 180-day HF readmissions or all cause death (adjusted HR 0.89; 95% CI 0.81-0.98; p=0.01); and
- 180-day all-cause mortality (adjusted HR 0.84; 95% CI 0.73-0.95; p=0.007).
What is the goal?
Target: As reflected in the inaugural October 1, 2025 reports (seen here), adherence to prescribing all four medications remains suboptimal at 42% and Modified Heart Failure Collaboratory Score (mHFC) at 64% (n=893; January 1-March 31, 2025). While the results reported address indication and contra-indications to therapy, target scores will vary because each patient treatment optimization depends on a variety of factors and clinical judgement. Improvement can be measured by higher scores over time.
Through patient level data-driven feedback, the aim of this initiative is to highlight areas for enhancement and support reflective practice. Individual reports are confidential and will not be shared; only managing healthcare providers will receive their own data.
Therapeutic goal: To have patients with HFrEF receive appropriate foundational GDMT (if tolerated) prior to HF hospitalization discharge.
Data and Feedback Timing
The reports reflect a 3-month data lag based on the Discharge Abstract Database. While retrospective data is useful, we recognize that the most effective time for feedback is during direct patient care. Physicians are encouraged to access real-time Connect Care GDMT feedback (for details, see: GDMT and mHFC detail summary).
Further Information
Questions can be emailed to: CardiovascularCareAlberta@acutecarealberta.ca.
New "Verify Pregnancy" Storyboard Alert
- New "Verify Pregnancy" Storyboard Alert
- Clicking the green checkmark will display a "Confirm Pregnancy Status" pop-up window. If the "Confirm Patient is Pregnant button is clicked, it will change the patient’s "OB/GYN Status" to "Pregnant", and the alert will disappear.
- Clicking the red X will display a "Review OB/GYN Status" pop-up window with action buttons.
- Clicking directly on the alert in the Storyboard will take the user to the "OB/GYN Status" navigator section.
DI Interventional Radiology Request Changes - New Ambulatory/Inpatient Order Sets
- New Ambulatory/Inpatient DI Interventional Radiology Order Sets
- New order sets available November 6:
- Interventional Radiology Thoracentesis/Paracentesis (Ambulatory/Inpatient)
- Interventional Radiology Fluid/Abscess Aspiration/Drainage (Ambulatory/Inpatient)
- Interventional Radiology Joint Aspiration/Injection (Ambulatory/Inpatient)
- Interventional Radiology Mass/Organ Biopsy (Ambulatory/Inpatient)
- New order set available November 25:
- Ambulatory Interventional Radiology Lumbar Puncture
- DI requests only available through order sets:
- Angiography/Ultrasound Guided Aspiration and/or Injection
- Angiography/CT/Ultrasound Guided Fluid Aspiration
- Angiography/CT/Ultrasound Biopsy
- Thoracentesis/Paracentesis Procedures
Referral Workqueue Optimizations - Order Specific Questions
- Referral Workqueue Optimizations - Order Specific Questions
- In Basket Referral Triage Message
- Workqueue display
- Referral Sidebar Report
- Referral Triage Report
- Note Type in Communications section of referral record
Ophthalmology Update - Strabismus Surgery SmartForm Redesign
- Ophthalmology Update - Strabismus Surgery SmartForm Redesign
- Visual reorganization of "Preoperative Diagnosis" items to reduce scrolling
- Addition of a column to capture units of Botox used per muscle
- In the "Fixation" technique column, "Full Tendon Plication" added to options
- All numerical fields standardized, with 2 decimal places
- "Uncomplicated surgery?" checkbox changed to "Complications?" with a Yes/No selection
- "Complications/Findings of Note" free-text field has been re-captioned "Operative Findings of Note"
- OpNote print group has been reformatted for optimal readability
Parenteral Nutrition Orders (Action Needed) - Additive Dosing Unit Changes, Reminder for DST Ordering
- PN Orders (Action Needed) - Additive Dosing Unit Changes, Re-entry Workflow Required Following DST
- Place 3 single-day PN and/or lipid orders prior to the time change weekend, i.e., Friday, October 31, to prepare for DST.
- Friday's order: Use usual frequency and admin duration (e.g., 24 hours or # cycled hours).
- Saturday’s order: Set the admin duration to 1 hour longer than usual (e.g., 25 hours or # cycled hours + 1).
- Sunday's order: Use usual frequency and admin duration (e.g., 24 hours or # cycled hours)
- On Monday, November 3, reassess and re-enter all PN orders from the PN Order Sets to enable updated dosing units for PN additives. Resume typical ordering practices.
Update to Eating Disorder Admission Order Sets
- Update to Eating Disorder Admission Order Sets (Adult and Pediatric)
New PICU Emergent Order Panels
- New PICU Emergent Order Panels
Acute Care Addiction Recovery Program Consult
- Acute Care Addiction Recovery Program (ACARP) Consult
Optimization Training - Classes in November
The CMIO Prescriber Experience team offers Optimization classes (a.k.a. Thrive classes), where Connect Care prescribers can learn how to take full advantage of the features of the clinical information system, to help maximize their productivity and spend more time with patients. Classes are typically 60 minutes in length each and focus on completing common workflows more efficiently.
Below are the Optimization classes scheduled for November 2025:
- Dragon Medical One (DMO) Advanced
- November 13, 07:00–08:00
- November 28, 12:00–13:00
- In Basket Management
- November 3, 10:00–11:00
- November 4, 10:30–11:30
- November 14, 13:30–14:30
- November 18, 14:30–15:30
- November 19, 11:30–12:30
- November 26, 13:30–14:30
- Lab Ordering
- November 5, 12:00–13:00
- November 19, 12:00–13:00
- November 26, 12:00–13:00
- Mental Health Act Forms
- November 5, 11:00–12:00
- November 28, 12:00–13:00
- Notes
- November 4, 12:00–13:00
- November 25, 12:00–13:00
- Orders Optimization
- November 4, 10:00–11:00
- November 6, 10:00–11:00
- November 20, 10:00–11:00
- November 28, 12:00–13:00
- SmartTools
- November 6, 12:00–13:00
- November 17, 12:00–13:00
- Therapy Plans
- November 6, 12:00–13:00
- November 13, 15:00–16:00
- November 21, 11:00–12:00
- November 26, 12:00–13:00
Prescribers can register for these Optimization classes at the below link (clicking the “Optimization” button at the bottom of any page in the Connect Care Manual will also take you to the booking page). Spots are limited to ensure trainers can address individual questions. Please ensure that you review your confirmation email from "Bookings CMIO Thrive" for the class link, and requirements for the session.
Lab Order Update - Changes to Duplicate Orders Alert
- Lab Order Update - Changes to Duplicate Orders Alert
- The same test is ordered;
- The order status matches (future vs. standing); and
- The expected or completed dates fall within a 14-day window.
- If there is an existing future order and a new future order is placed with an expected date more than 14 days in the future, a duplicate alert will no longer appear. A duplicate alert will continue to appear if the new order is within 14 days.
- If there is an existing future order and a standing order is placed, a duplicate alert will not appear.
- If there is an existing standing order and a future order is placed, a duplicate alert will not appear.
Deactivation of Sputum Induction Airway Inflammation Order
- Deactivation of Sputum Induction Airway Inflammation Order
- Contact a Respirologist via Specialist Link.
- Page the on-call Respirologist.
- Submit an Ambulatory Referral to Pulmonology/Respirology, or an Inpatient Consult to Pulmonology.
MyChart Antenatal Synopsis Report - Edmonton/Calgary Public Health Antenatal Programs
- MyChart Antenatal Synopsis Report for Pregnant Patients with Hypertension, Edmonton/Calgary Public Health Antenatal Programs
- In the "Synopsis" activity - search for the MyChart Antenatal report (click the camera icon below for a screenshot) and use the wrench to ensure the view always displays.
Anesthesia Update - New Injection Technique Option in Epidural Procedure Note
- Anesthesia Update - New "Tunneled" Injection Technique Available in Epidural Procedure Note
Tool Tune Up: October 2025 Order Tool Updates
Consider looking back each week.
- Spreadsheet: Order Tool Updates - October 2025
- If you get an error clicking the above link, please right-click to copy the link, and then paste into your browser.
- Tip: See the first "READ ME" tab for an explanation of the spreadsheet's tabs and columns.
Anesthesia Plan Notewriter Updates
- Anesthesia Plan Notewriter Updates