Auto-expiry of Additional In Basket Message Types

Enhancement updates provide short alerts to new, fixed or improved Connect Care functions...
  • Auto-expiry of Additional In Basket Message Types
Clinical information systems have increased the volumes of messages prescribers and other users need to manage. AHS is committed to reducing clutter and increasing In Basket message relevance. Accordingly, the "Taming In Basket" project was launched to identify In Basket messages that can be safely auto-expired, to reduce the volume of existing messages and to empower users to use In Basket efficiently. Approvals have been obtained for the first batch of In Basket messages to be set to auto-expire.

As of October 3, 2024, the following In Basket message types will be set to auto-expire after 90 days:
  • Appointment Notification 
  • Case Message 
  • Covered Work 
  • Media Manager 
  • OOC Notification
  • BestPractice 
  • Addendum Notification
  • Rx Response
  • Pt Admitted/Discharged
  • Canceled Orders
Please note that this change will be effective moving forward only. Messages older than 90 days that currently exist in users’ In Baskets will not be affected. Messages older than 90 days will be removed from users’ In Baskets in January 2025 (further communication will be shared at that time). Also note that the above message types are in addition to the message types that are already set up to auto-expire. Currently, Timeout Msg expire in 3 days; Inpatient Notifications, Results Notifications, and ED Notifications in 30 days; and MyChart Notifications in 60 days.
  • Tip: With the recent Fall Upgrade, users are now able to opt in/out from many more message types. In In Basket, click on "Preferences", then "Message Settings", and then select or deselect the message types you want or no longer want to receive.