Update to Gemcitabine/Docetaxel Complex Therapy Plan

Enhancement updates provide short alerts to new, fixed or improved Connect Care functions...

• Update to Gemcitabine/Docetaxel Complex Therapy Plan

As of June 30, 2026, the "Treatment Appointment Request" appointment type will no longer be available for maintenance of the Gemcitabine/Docetaxel complex therapy plan, as this was an incorrect appointment type that triggered provider-restriction pop-ups and prevented staff from properly booking patients. The "Injection Appointment Request" appointment type will instead be available, correcting the workflow and making it easier for staff to complete bookings (click the camera icon to see a screenshot).

Optimization Training - Classes in July 2026

The CMIO Prescriber Experience team offers Optimization classes (a.k.a. Thrive classes), where Connect Care prescribers can learn how to take full advantage of the features of the clinical information system, to help maximize their productivity and spend more time with patients. Classes are typically 60 minutes in length each and focus on completing common workflows more efficiently.

Below are the Optimization classes currently scheduled for July 2026. 

• AMH Neuromodulation
• July 15, 12:00–13:00
• Dragon Medical One (DMO) Advanced
• July 15, 12:00–13:00
• July 30, 12:00–13:00
• In Basket Clean Up 1:1
• July 13, 11:00–11:30, 13:00–13:30
• July 14, 09:00–09:30, 10:00–10:30
• July 15, 12:30–13:00
• July 16, 10:00–10:30
• July 28, 12:00–12:30
• July 29, 12:00–12:30
• July 30, 09:00–09:30
• July 31, 09:00–09:30
• In Basket Management
• July 14, 08:00–09:00, 11:30–12:30
• July 17, 11:00–12:00
• July 22, 14:30–15:30
• July 23, 11:00–12:00
• Lab Ordering
• July 10, 12:00–13:00
• July 15, 11:00–12:00
• Notes
• July 13, 12:00–13:00
• July 28, 12:00–13:00
• Orders Optimization
• July 7, 13:00–14:00
• July 13, 12:00–13:00
• July 22, 11:00–12:00
• SmartTools
• July 7, 12:00–13:00
• July 21, 12:00–13:00
• Therapy Plans
• July 9, 12:00–13:00
• July 13, 09:00–10:00
• July 22, 12:00–13:00

Prescribers can register for these Optimization classes at the below link (clicking the “Optimization” button at the bottom of any page in the Connect Care Manual will also take you to the booking page); a tip sheet provides help navigating the booking page. Spots are limited to ensure trainers can address individual questions. Please ensure that you review your confirmation email from "Bookings CMIO Thrive" for the class link, and requirements for the session.

• Register: CMIO Optimization Classes
• Tip: How To Register for CMIO Thrive/Optimization Classes
• Manual: Optimization Training
• Questions: CMIO.Optimization@healthsharedservices.ca

New Transfusion Appointment Request for PRN Blood Transfusions

Enhancement updates provide short alerts to new, fixed or improved Connect Care functions...

• New Transfusion Appointment Request for PRN Blood Transfusions

As of June 23, 2026, there will be a new standalone "Transfusion Appointment Request" order available for sites that require an appointment request for a PRN blood transfusion ordered via a SmartSet or Therapy Plan. Prescribers can use this order either during an appointment with the patient, or in an unscheduled Orders Only encounter. If sites have an alternative method for scheduling PRN blood transfusions such as a phone call, no change in practice is required.

The new order can be found off the browse. Be sure to fill out the following fields (click the camera icon to see a screenshot):

1. "Expected Date"
2. "Schedule patient at" (department the transfusion will be given in)
3. "Please identify the ordering tool that was used to place the blood administration orders" (select the "Therapy Plan" or "SmartSet" button) 

For more information, see the the tip sheet and updated guide.

• Tip: Transfusion Appointment Requests
• Guide: Therapy Plans

Updates to Paraneoplastic Syndrome Plus Order

Enhancement updates provide short alerts to new, fixed or improved Connect Care functions...

• Updates to Paraneoplastic Syndrome Plus Order

As of June 23, 2026, changes will be implemented to optimize the Paraneoplastic Syndrome ordering workflow within Connect Care including updated process instructions, new mandatory questions, order validation (hard stops), and updated ordering guidance based on selections in the Paraneoplastic Neurological Syndrome Plus order composer. These changes support improved clinical and operational consistency by aligning ordering workflows with updated clinical and lab requirements, improving clarity and accuracy of test selection, and supporting standardized ordering across prescribers. Any previous personalization of the order will need to be updated after the change; tips on re-personalization following the change are below.

• New ordering question added: "Does the patient have one of the following high or medium risk paraneoplastic clinic syndromes (if yes, select the corresponding phenotype)?"
• Additional cascading questions: If "None of the Above" is selected in the new question, a question will then appear to indicate the ordering decision for testing outside of high or medium phenotypes. Further questions will then cascade depending on the selection (click the camera icon to see screenshots of different ordering scenarios).

• How to re-personalize the order: Re-personalization will be required to incorporate updates made to the order: 
• Locate the order in the Preference List under the "My Favorites" section.
• Right-click the order and select "Edit Preference List Entry".

For assistance or additional training, please contact the CMIO Prescriber Experience Team at help.cmio@hssab.ca.

Enhancement to Death Certification Workflow for Unidentified Patients

Enhancement updates provide short alerts to new, fixed or improved Connect Care functions...

• Enhancement to Death Certification Workflow for Unidentified Patients

In response to prescriber requests, an enhancement has been made to the workflow for completing a Medical Certificate of Death (MCoD) in Connect Care for patients who were unidentified at the time of admission.

The ideal is still to wait for an unknown patient (UNK-) chart to be merged with the permanent chart with corrected patient demographics prior to creating a MCoD. However, if waiting for a chart merge is not possible, certifiers will now be able to manually enter discovered patient names, age at death, and legal sex in the unidentified patient's MCoD. 

See the updated tip sheet for details.

• Tip: Unknown Patient Medical Certificate of Death
• FAQ: How do I complete a Medical Certificate of Death for an unidentified patient?
• Demo: Death Certification for Unidentified Patients

Tool Tune Up: June 2026 Order Tool Updates

The spreadsheet linked from this post will be updated throughout the month as needed. 
Consider looking back each week.

The spreadsheet linked below details recent or upcoming changes to order tools (e.g., order sets, SmartSets, therapy plans) that may impact prescriber personalization. Note that the link to the spreadsheet remains the same for the calendar year, with a new tab added for each month. 

The spreadsheet is typically updated at the end of each week if any new changes are confirmed/implemented. If the spreadsheet has been updated, a note with the date will be added after the spreadsheet link.

• Spreadsheet: Order Tool Updates - June 2026
• If you get an error clicking the above link, please right-click to copy the link, and then paste into your browser.
• Tip: See the first "READ ME" tab for an explanation of the spreadsheet's tabs and columns. 

Lab Results Review Update - Microbiology

Enhancement updates provide short alerts to new, fixed or improved Connect Care functions...

• Lab Results Review Update - Microbiology

With the aim of improving lab results review for microbiology, as of June 11, 2026, tests will be reorganized into the following folders (click the camera icon to see an example screenshot):

• Bacterial 
• STI
• Viral: HIV, Hepatitis, Viral - Respiratory, Viral - Other 
• Fungal 
• Parasitic 
• Serology 
• Other Microbiology (includes prions, e.g., CJD, unclassified new/emerging pathogens)

If you see microbiology tests that appear to be in the wrong section, please put in a Connect Care ticket and forward to help.cmio@hssab.ca.

The Lab team is working hard to re-organize the remaining sections of lab results in the Results Review tree in the coming months.

Updates to Pain Management Lidocaine and Ketamine Infusion Orders

Enhancement updates provide short alerts to new, fixed or improved Connect Care functions...

• Updates to Pain Management Lidocaine and Ketamine Infusion Orders

As of June 9, 2026, safety changes will be made to the Adult Lidocaine Infusion order set and orderable ERX as well as the Adult Low Dose Ketamine Infusion order set and orderable ERX (click the camera icon to see screenshots). Note that these changes are only for Pain Management infusions – they do NOT affect Pediatric orders nor Cardiac Lidocaine orders (for ventricular arrythmias). 

 

Update for Personalized Notes Speed Buttons

Enhancement updates provide short alerts to new, fixed or improved Connect Care functions...

• Update for Personalized Notes Speed Buttons

Users can create speed buttons in the Notes activity for personalized SmartPhrases and SmartText that can help speed up documentation and reduce the number of clicks. A recent update to this feature allows users to now also select a Service type and add NoteWriter Macros when creating a Notes speed button. Note that previously created speed buttons will need to be edited/re-personalized to include the Service type and/or Macros. 

For steps on how to create, edit, or delete a Notes speed button, see pages 10 and 11 of the new CMIO SmartTools Quick Start Guide.

• Quick Start Guide: SmartTools - CMIO

Updates to Iron Ferric Derisomaltose Therapy Plan

Enhancement updates provide short alerts to new, fixed or improved Connect Care functions...

• Updates to Iron Ferric Derisomaltose Therapy Plan

To address prescriber workflow concerns and increase efficiency, as of June 9, 2026, the Iron Ferric Derisomaltose Adult Therapy Plan will be separated into two separate therapy plans, based on medication dose and patient weight:

• Iron Ferric Derisomaltose 1000 mg – Adult OR Greater than or equal to 50 kg
• Iron Ferric Derisomaltose 500 mg – Adult OR Less than 50 kg

When a prescriber searches for the therapy plan after the change, they will see both options (click the camera icon for a screenshot), and each will have the relevant medication order preselected. 

 

Optimization Training - Classes in June 2026 (Updated)

The CMIO Prescriber Experience team offers Optimization classes (a.k.a. Thrive classes), where Connect Care prescribers can learn how to take full advantage of the features of the clinical information system, to help maximize their productivity and spend more time with patients. Classes are typically 60 minutes in length each and focus on completing common workflows more efficiently.

Below are the Optimization classes currently scheduled for June 2026 [edit May 29: updated with more classes]. 

• Dragon Medical One (DMO) Advanced
• June 11, 12:00–13:00
• June 25, 12:00–13:00
• In Basket Clean Up 1:1
• June 2, 08:30–09:00, 10:00–10:30
• June 3, 08:00–08:30
• June 4, 12:00–12:30, 13:00–13:30
• June 8, 09:00–09:30
• June 9, 08:30–09:00, 10:00–10:30
• June 10, 12:00–12:30
• June 11, 14:00–14:30, 15:00–15:30
• June 15, 08:00–08:30, 09:00–09:30
• June 22, 12:00–12:30, 13:00–13:30
• June 24, 12:00–12:30
• In Basket Management
• June 3, 09:00–10:00
• June 4, 15:00–16:00
• June 11, 11:00–12:00
• June 12, 14:00–15:00
• June 17, 09:30–10:30
• Lab Ordering
• June 5, 10:00–11:00
• Notes
• June 1, 12:00–13:00
• June 15, 12:00–13:00
• Orders Optimization
• June 9, 11:00–12:00
• June 11, 09:30–10:30
• SmartTools
• June 10, 12:00–13:00
• June 22, 12:00–13:00
• Therapy Plans
• June 2, 12:00–13:00
• June 9, 11:00–12:00
• June 18, 12:00–13:00
• June 30, 12:00–13:00

Prescribers can register for these Optimization classes at the below link (clicking the “Optimization” button at the bottom of any page in the Connect Care Manual will also take you to the booking page); a tip sheet provides help navigating the booking page. Spots are limited to ensure trainers can address individual questions. Please ensure that you review your confirmation email from "Bookings CMIO Thrive" for the class link, and requirements for the session.

• Register: CMIO Optimization Classes
• Tip: How To Register for CMIO Thrive/Optimization Classes
• Manual: Optimization Training
• Questions: CMIO.Optimization@healthsharedservices.ca

New Leuprolide/Lupron Order Panel

Enhancement updates provide short alerts to new, fixed or improved Connect Care functions...

• New Leuprolide/Lupron Order Panel

As of June 2, 2026, a new order panel for leuprolide/Lupron will be available for ambulatory prescribers (click the camera icon to see a screenshot). Note that, for Oncology patients, prescribers should continue to order leuprolide via Complex Therapy Plans and Treatment Plans only. 

 

New "This Visit" Activity for Orthopaedic Ambulatory Clinics

Enhancement updates provide short alerts to new, fixed or improved Connect Care functions...

• New "This Visit" Activity for Orthopaedic Ambulatory Clinics

As of June 9, 2026, Orthopaedic ambulatory clinics will see an enhancement in Connect Care that brings key workflows into one place. The workspace will move from the Plan and Communications activity tabs to the "This Visit" activity tab, creating a more streamlined experience for completing patient encounters (click the below camera icon to see a screenshot). This Visit builds on Plan by going beyond order-focused tools to include everything needed to document, manage orders, and wrap up the visit. 

• Clinicians can access problem lists, visit diagnoses, medications, smart sets, patient instructions, service codes, and follow-up steps all in one view, reducing the need to switch tabs.
• With the widescreen view in This Visit, clinicians can also benefit from a more efficient layout with less scrolling and fewer screen changes. 

The new layout is now available in training environments for teams to preview and practice ahead of implementation.

For more information, see the updated Exercise Booklet.

• Exercise Booklet: Orthopaedic Surgery
• Poster: Coming Soon - This Visit Tab

Update to Therapeutic Drug Monitoring Orders

Enhancement updates provide short alerts to new, fixed or improved Connect Care functions...

• Removal of Order Questions from Therapeutic Drug Monitoring Orders

As of May 28, 2026, therapeutic drug monitoring (TDM) outpatient orders will be updated to remove certain order-level questions. The removed questions cannot be reliably answered at the time of ordering and are more appropriate to complete at the time of specimen collection. While the changes are for outpatient orders, after this update prescribers who have personalized outpatient or inpatient TDM orders may see changes when opening these orders and will need to re-personalize particular fields. The same questions had already been removed from inpatient TDM orders in an earlier update, but those changes may not previously have been fully reflected in all personalized inpatient orders.

The following order questions will be removed from the Order Composer for TDM orders in outpatient contexts: 

• Dose Regimen 
• Drug dose route 
• How long on current dose regimen?
• Date of Last Dose (or IV Complete)
• Time of Last Dose (or IV Complete)
• Date of Next Dose (or IV Start)
• Time of Next Dose (or IV Start)

Any existing personalization for the "Frequency" (inpatient only), "Specimen Type", and "Specimen Source" fields in TDM orders will be removed. Prescribers will need to re-personalize these fields after the update. Click the below camera icon for details on how to re-personalize these fields.

For detailed guidance on TDM workflows, see the Manual. If additional support is needed for re-personalization, please email help.cmio@hssab.ca.

• Manual: Therapeutic Drug Monitoring (TDM) Orders

Postpartum Caesarean Order Set Update - Suture/Staple Removal Order Change

Enhancement updates provide short alerts to new, fixed or improved Connect Care functions...

• Postpartum Caesarean Order Set Update - Suture/Staple Removal Order Change

As of June 2, 2026, the previous inpatient mode Staple Removal order will be removed from the Postpartum Caesarean order set, as that order was discontinued when patients are discharged, leaving Public Health without the order they need. An ambulatory order for Suture/Staple Removal will instead be added, along with an inpatient Nursing Communication order (click the camera icon for a screenshot). The Suture/Staple Removal order will persist post-discharge and so will be accessible by Public Health.

Note that prescribers will need to update personalized versions of the order set to reflect the new order.

Fixative Warning in Specimen Navigator for Non-Pathology Specimen

Enhancement updates provide short alerts to new, fixed or improved Connect Care functions...

• Fixative Warning in Specimen Navigator for Non-Pathology Specimen 

As of June 2, 2026, a new pop-up alert will appear in the Specimen Navigator when a fixative (e.g., Formalin or Other fixative) is selected for non-pathology tests, including Microbiology, Molecular diagnostics, and Cytogenetics. This pop-up will appear in the Intraprocedure and Postprocedure navigator, where the Specimen Navigator is embedded. Additionally, the field previously labelled "Non-Frozen Attributes" will be renamed to "Pathology/Cytology Attributes."

• Why: Fixatives are only appropriate for Pathology and Cytology specimens. Selecting a fixative for non-pathology tests can compromise specimen integrity and affect results. The alert prevents errors at the point of order entry before labels are printed. 

• What: When a non-pathology test is ordered with a fixative selected, a pop-up warning will appear prompting correction (click the below camera icon to see a screenshot). 

•  How to resolve the alert:
• Scenario 1: Pathology and non-pathology tests ordered together – Edit the order, remove the non-pathology test, and reorder it without fixative to create separate specimens. 
• Scenario 2: Non-pathology test with fixative selected – Edit the order, remove the fixative selection, and accept changes. 

For assistance or additional training, please contact the CMIO Prescriber Experience Team at help.cmio@hssab.ca.

Adult Enteral Feeding (EN) Order Changes

Enhancement updates provide short alerts to new, fixed or improved Connect Care functions...

• Adult Enteral Feeding (EN) Order Changes

As of June 2, 2026, adult enteral nutrition orders will be changing to improve patient safety, reporting, and operations, impacting all inpatient and Continuing Care settings. The orders are being updated with new content, display, and functionality. Any previous personalization of these orders will need to be updated after the change. Following the change, please do not modify or re-order old orders but instead place a net new order.

Key changes include:

• The name of the orders will change to Adult Enteral Feeding with Tray, Adult Enteral Feeding without Tray, and Adult Enteral Feeding Safe Start.
• Hard stops will be added for several items to ensure Patient Food Services teams have the necessary information to deliver enteral feeds (e.g., "Formula" and "Formula Volume to Prepare"). Other hard stops will be added that are dependent on administration and modular entry.
• Modules/Additives will be renamed to "Modular", and a second modular option will be available.
• Safe Start order will be restricted to Peptamen AF 1.2 (Semi-Elemental) and with limited rate options. If other formulas or rates are desired, please use the Adult Enteral Feeding with/without Tray order.
• The Adult Enteral Nutrition order set will be revised and will require re-personalization.
• System order sets will require re-personalization of any adult EN orders.

Dietitians will cutover diet and nutrition orders, and old orders will be replaced with new orders within 1 week (goal by June 9). 

For more information, see:

• Memo: Adult Enteral Nutrition Order Changes (June 2, 2026)
• FAQ: Adult EN Order Changes
• Poster: Adult EN Safe Start Order Changes
• Quick Start Guide: Adult Enteral Feeding Orders

New Adult Surgery Preprocedure Order Sets with Preselected Orders

Enhancement updates provide short alerts to new, fixed or improved Connect Care functions...

• New Adult Surgery Preprocedure Order Sets with Preselected Orders

As of May 28, 2026, two new adult preprocedure order sets for surgical patients will be available, one for elective cases and one for emergent procedures (click the camera icon to see a screenshot). The order sets will include preselected orders to support more efficient ordering, and are intended to streamline preprocedure workflows, support consistent practice, and reduce the risk of order entry errors. They are designed to support clinical care while still allowing for prescriber judgment. 

The order sets are expected to be available in the system on May 28, 2026. Use of these order sets is strongly encouraged to improve efficiency and reduce the need for personalization before order entry.

Anesthesia Update - New Chart Correction Tool

Enhancement updates provide short alerts to new, fixed or improved Connect Care functions...

• Anesthesia Update - New Delete Documentation from Deleted Record Chart Correction Tool

As of May 26, 2026, a new Chart Correction Tool, "Anesthesia - Delete Documentation from Deleted Record", will be made available to Anesthesia users. This tool will allow users to delete incorrect documentation (e.g., medications from the MAR, LDAs, flowsheet entries) from a record that has already been soft-deleted. 

For details, see the updated guide (page 4). 

• Guide: Anesthesia Chart Correction

Tool Tune Up: May 2026 Order Tool Updates

The spreadsheet linked from this post will be updated throughout the month as needed. 
Consider looking back each week.

The spreadsheet linked below details recent or upcoming changes to order tools (e.g., order sets, SmartSets, therapy plans) that may impact prescriber personalization. Note that the link to the spreadsheet remains the same for the calendar year, with a new tab added for each month. 

The spreadsheet is typically updated at the end of each week if any new changes are confirmed/implemented. If the spreadsheet has been updated, a note with the date will be added after the spreadsheet link.

• Spreadsheet: Order Tool Updates - May 2026 [updated May 21]
• If you get an error clicking the above link, please right-click to copy the link, and then paste into your browser.
• Tip: See the first "READ ME" tab for an explanation of the spreadsheet's tabs and columns. 

Anesthesia Update - Managing Patient-Reported Glucose Results

Enhancement updates provide short alerts to new, fixed or improved Connect Care functions...

• Anesthesia Update - MyChart Patient-Entered Flowsheets Manager Activity

As of May 19, 2026, Anesthesia users will be able to independently manage the In Basket messages they receive around patient-reported glucose results. 

Previously, when Anesthesia users clicked the “Manage these messages” link in the In Basket message (or accessed via the chart), they would get a "You do not have security to edit this record" error message in the Patient-Entered Flowsheet Manager activity, and an IT analyst would need to resolve the task on behalf of the user. Anesthesia users will now have the proper security setting to view and edit the Patient Reported Glucose flowsheet, so that they can resolve the task on their own. 

Click the camera icon below to see a screenshot of what Anesthesia users should see following the change.

In Basket Update - Changes to Default Display

Enhancement updates provide short alerts to new, fixed or improved Connect Care functions...

• In Basket Update - Changes to Default Display of Select Message Types

As of May 21, 2026, the default display of some In Basket message types will be changing to a more standardized, streamlined view (click camera icon for example screenshots). Note that those who had previously personalized their display of the impacted In Basket message types will lose their personalization with this change; tips and recommendations on (re-)personalization following the change are below.

• Impacted message types: All Reminders, Appointment Notification, Cancelled Orders, CC Charts, Chart Completion, Chart Correction, My Open Charts, My Open Encounters, Note Routing, Overdue Results, Patient Calls, Referral Message, Referral Triage, Result Follow Up (will not change for Transplant Coordinators), Results (will not change for ED users), Rfl Notification Letter, Staff Message 
• Changes include:
• Most important information now in the leftmost columns
• Replaced separate "Date" and "Time" columns with single "Date + Time" column
• Removed redundant columns: "Pool?" (info also in "Responsibility" column), "Status" (bolding indicates "New" status, non-bolding indicates "Read"), "My Chart" (info via flag on patient’s Storyboard) 
• Renamed similar columns for consistency, e.g., "Sender"/"Sent By"/etc. now all "Sender"
• Some columns now hidden by default (can be added back or used for filtering/sorting)
• Renamed and grouped columns linked to the "Follow-up" activity:
• "Action" renamed "Follow-up Action", "Msg/Note" and "Comment" renamed "Follow-up Comment", and "Due Date" renamed "Follow-up Due Date"
• Flag in rightmost column
• Note: The Follow-up activity can be accessed by highlighting a message in a message folder, and all Follow-up messages can be accessed via the main In Basket toolbar.

• Personalization tips:
• Columns that have been hidden by default can be added back to a user's personalized view.

• For an expanded, more user-friendly view, change the position of the Report Pane to the bottom (default is to the right).

For more information on In Basket, please see the CMIO's In Basket Management Guide. 

• Guide: In Basket Management - CMIO

Operating Room Flightboard Optimization

Enhancement updates provide short alerts to new, fixed or improved Connect Care functions...

• Operating Room Flightboard Optimization

As of May 26, 2026, the layout and content of the surgical Flightboard in the OR space will have a number of updates. Virtual Office Hours will be held May 12 and 14 to preview the changes (see below for details). 

• New suite of warning icons within patient header (SOGIE/legal name check required, Diabetic patient, Pregnant patient, Blood restrictions, Malignant Hyperthermia)
• Existing items (name, staff) rearranged, all text set as "dynamic" to accommodate for multiple monitor widths across the province
• Medication widget logic updated to reflect OR-specific criteria/therapeutic drug classes, lookback window set to active meds/12 hours
• Lab widget break-fix; base names replaced with common names, lookback window set at 24 hours
• New Specimen widget displays source, type, and test 

Virtual Office Hours will be held May 12 (12:05-13:00) and May 14 (07:05-08:00). Click here to go to the VOH calendar and then add the session you'd like to attend to your calendar. For more details on the changes, see the guide and demo video linked below, or join the Flightboard Microsoft Teams channel and ask a question. 

• Guide: Flightboard - OpTime
• Demo: Flightboard Update 2026

New Order Panel for Admitted Adult Patients on Hemodialysis

Enhancement updates provide short alerts to new, fixed or improved Connect Care functions...

• New Order Panel for Admitted Adult Patients on Hemodialysis

As of April 30, 2026, there will be a new order panel that should be used for admitted patients who are on hemodialysis and require antibiotics for suspected or confirmed catheter infections, "Common Antibiotic Dosing During Intermittent Hemodialysis Adult" (click the camera icon for a screenshot).

For more information, on the workflow for admitted patients requiring hemodialysis, see the updated tip sheet. 

• Tip: Admitted Patients Requiring Hemodialysis

Optimization Training - Classes in May 2026

The CMIO Prescriber Experience team offers Optimization classes (a.k.a. Thrive classes), where Connect Care prescribers can learn how to take full advantage of the features of the clinical information system, to help maximize their productivity and spend more time with patients. Classes are typically 60 minutes in length each and focus on completing common workflows more efficiently.

Below are the Optimization classes scheduled for May 2026. 

• New: AMH Neuromodulation
• May 5, 13:00–14:00
• Dragon Medical One (DMO) Advanced
• May 19, 07:00–08:00
• May 29, 12:00–13:00
• In Basket Management
• May 7, 15:00–16:00
• May 19, 13:00–14:00
• May 22, 14:30–15:30
• May 26, 10:00–11:00
• Lab Ordering
• May 6, 12:00–13:00
• May 20, 12:00–13:00
• Notes
• May 5, 12:00–13:00
• May 21, 12:00–13:00
• Orders Optimization
• May 14, 11:00–12:00
• May 19, 12:00–13:00
• SmartTools
• May 20, 12:00–13:00
• May 26, 12:00–13:00
• Therapy Plans
• May 1, 12:00–13:00
• May 7, 13:00–14:00
• May 13, 12:00–13:00
• May 20, 12:00–13:00
• May 27, 11:00–12:00

Prescribers can register for these Optimization classes at the below link (clicking the “Optimization” button at the bottom of any page in the Connect Care Manual will also take you to the booking page); a tip sheet provides help navigating the booking page. Spots are limited to ensure trainers can address individual questions. Please ensure that you review your confirmation email from "Bookings CMIO Thrive" for the class link, and requirements for the session.

• Register: CMIO Optimization Classes
• Tip: How To Register for CMIO Thrive/Optimization Classes
• Manual: Optimization Training
• Questions: CMIO.Optimization@healthsharedservices.ca

Updated Cyclophosphamide Rheumatology Inpatient Panel

Enhancement updates provide short alerts to new, fixed or improved Connect Care functions...

• Updated Cyclophosphamide Rheumatology Inpatient Panel

As of April 14, 2026, the Cyclophosphamide Rheumatology Inpatient Panel has been revised to address identified clinical integrity issues, including incorrect or unclear dosing and administration instructions. Updates to the panel support safer, more consistent inpatient use and include:

• optimized and corrected medication doses;
• added protocol appropriate maximums;
• clarified PRN and pre-medication ordering; and 
• reorganization into clear EUVAS and Euro Lupus protocols.

Updates to Hospital Service Listings

Enhancement updates provide short alerts to new, fixed or improved Connect Care functions...

• Changes to Admitting/Transfer Hospital Service Listing in Connect Care

A review of admitting services has resulted in a standardized Hospital Service list for inpatients. As of April 21, 2026, this updated list will be implemented in Connect Care and will reflect the specialty services to which a patient can be admitted at an inpatient facility. These updates support improved measurement of service demand, align with CIHI reporting requirements, and enable more accurate service occupancy reporting and patient cohorting.

• If a specialty does not have beds assigned, it will not appear on the updated Hospital Service list, e.g., Rheumatology, Infectious Diseases, and Short Stay.
• These specialties will remain available in clinical documentation lists and clinical consult service lists.
• Some services have been renamed or slightly modified in the updated Hospital Service list.
• Synonyms have been added to help guide prescribers to select the correct service.
• When arranging admissions, please coordinate with the appropriate admitting service for the patient and facility. The best admitting service may vary depending on patient needs (e.g., Infectious Diseases may coordinate with General Internal Medicine, Hospital Medicine, or other such as Cardiology or Respirology).

For more information about Hospital Service and the provider workflow, see:

• Manual: Hospital Service

Update to Physician Specialty Names in Connect Care

Enhancement updates provide short alerts to new, fixed or improved Connect Care functions...

• Update to How Physician Specialties Are Represented in Connect Care

As of April 9, 2026, physician specialty names and groupings used in Connect Care will be updated to align more closely with those used by the College of Physicians & Surgeons of Alberta (CPSA). There are no changes to scope of practice or privileges as part of this update, and there will be little impact on existing records. New recruits and people who have renewed their license or made other changes with the CPSA may have a more specific version of their specialty represented.

 

If you would like to validate your specialty, you can compare what is currently listed on your CPSA registration with your phonebook entry in Connect Care (click the camera icon for a screenshot). If you would like to change the specialty you are currently representing to another of those listed for you on your CPSA registration, please submit a ticket with the issue "Primary Specialty Update to [desired primary specialty]".

POSTPONED - New Mental Health Act eForms

Enhancement updates provide short alerts to new, fixed or improved Connect Care functions...

• New Mental Health Act eForms

Edit (Mar 30): This change has been postponed, new detail TBD.

As of March 24, 2026, two additional Mental Health Act (MHA) Forms will be available within the Consent & eForms Navigator, allowing Connect Care users to leverage these eForms instead of the paper equivalent and streamline documentation processes:

• Form 23: Community Treatment Order Apprehension Order 
• Form 24: Community Treatment Order Examination on Apprehension 

For more information on how to access and complete MHA Forms within the Consent & eForms Navigator, see the guides and other resources:

• Guide: Mental Health Act
• Guide: Consent & eForms Navigator (step-by-step instructions for all scenarios; comprehensive)
• Manual: Consent, Capacity and Enforcement
• Tip: Mental Health Act - Community Treatment Order (CTO) FYI Flag

Update to Ordering of Gynecological Cytology/HPV Primary Testing

Enhancement updates provide short alerts to new, fixed or improved Connect Care functions...

• Update to Ordering of Gynecological Cytology/HPV Primary Testing

As of March 31, 2026, an update will be made to the Gynecological Cytology order, to use rules to automatically determine the patient’s eligibility for Gynecological Cytology or HPV Primary Testing as their cervical cancer screening test (see details below). HPV Primary Testing is not available as a standalone order but, when a Gynecological Cytology order is placed, Connect Care will automatically update it to an HPV Primary screen when appropriate: 

• Gynecological Cytology placed as performable test if: 
• Patient age <50, and patient encounter department is Colposcopy Clinic or other department type (e.g., menopause or gynecological clinic), or 
• Patient age ≥50, and patient encounter department is Colposcopy Clinic.
• HPV Primary Screen placed as performable test, if:
• Patient age ≥50, and patient encounter department is not a Colposcopy Clinic.

Click the below camera icon for a screenshot of the updated order. Note that user preference lists will be updated by IT to reflect the updated order, no action by prescribers is required. 

For more information, see the Lab Bulletin:

• Lab Bulletin: Ordering Solution for the Co-Existence of Gynecological Cytology and HPV Primary Testing (March 27, 2026)