- Change to Ambulatory Referral to Continuing Care Access and Home Care Order
Connect Care Support Forum
Peer-to-peer support for clinicians using the Connect Care clinical information system.
Change to Ambulatory Referral to Continuing Care Access and Home Care Order
Changes to Immunosuppressant Medication Ordering
- Changes to Immunosuppressant Medication Ordering
- Cyclosporine
- Mycophenolate Mofetil
- Mycophenolate Sodium
- Tacrolimus (Short- and Long-Acting)
Tool Tune Up: July 2025 Order Tool Updates
- Spreadsheet: Order Tool Updates - July 2025
- Tip: See the first "READ ME" tab for an explanation of the spreadsheet's tabs and columns.
Upgrade to Dragon Medical One (Action May Be Needed)
- Upgrade to Dragon Medical One (Action May Be Needed)
General Internal Medicine - New Pre-Admission Clinic Navigator
- New PAC Navigator for GIM Consultants
- The PAC navigator will open automatically when opening a patient chart from a PAC VISIT appointment (click the camera icon below to see a screenshot).
- Consultants will still be able to use the current tools if preferred, none will be removed with this change.
DI Interventional Radiology Request Changes - New Ambulatory/Inpatient Order Sets
- New Ambulatory/Inpatient DI Interventional Radiology Order Sets
- New order sets:
- Interventional Radiology Thoracentesis/Paracentesis (Ambulatory/Inpatient)
- Interventional Radiology Fluid/Abscess Aspiration/Drainage (Ambulatory/Inpatient)
- Interventional Radiology Joint Aspiration/Injection (Ambulatory/Inpatient)
- Interventional Radiology Mass/Organ Biopsy (Ambulatory/Inpatient)
- Ambulatory Interventional Radiology Lumbar Puncture
- DI requests only available through order sets:
- Angiography/Ultrasound Guided Aspiration and/or Injection
- Angiography/CT/Ultrasound Guided Fluid Aspiration
- Angiography/CT/Ultrasound Biopsy
- Thoracentesis/Paracentesis Procedures
Changes for "CBC and Differential" Orders
- Changes for "CBC and Differential" Orders
Optimization Training - Classes in July
The CMIO Prescriber Experience team offers Optimization classes (a.k.a. Thrive classes), where Connect Care prescribers can learn how to take full advantage of the features of the clinical information system, to help maximize their productivity and spend more time with patients. Classes are 60 minutes in length each and focus on completing common workflows more efficiently.
Below are the Optimization classes scheduled for July 2025, including a new class on Mental Health Act Forms:
- In Basket Management
- July 7, 12:00–13:00
- July 8, 14:30–15:30
- July 16, 14:30–15:30
- July 21, 10:00–11:00
- Lab Ordering
- July 16, 12:00–13:00
- July 22, 12:00–13:00
- NEW: Mental Health Act Forms
- July 8, 12:00–13:00
- July 23, 12:00–13:00
- Notes
- July 11, 12:00–13:00
- July 23, 12:00–13:00
- July 31, 12:00–13:00
- Orders Optimization
- July 7, 10:00–11:00
- July 21, 11:30–12:30
- SmartTools
- July 9, 12:00–13:00
- July 21, 12:00–13:00
- Therapy Plans
- July 3, 12:00–13:00
- July 23, 12:00–13:00
- July 29, 12:00–13:00
Prescribers can register for these Optimization classes at the below link (clicking the “Optimization” button at the bottom of any page in the Connect Care Manual will also take you to the booking page). Spots are limited to ensure trainers can address individual questions. Please ensure that you review your confirmation email from "Bookings CMIO Thrive" for the class link, and requirements for the session.
Tool Tune Up: June 2025 Order Tool Updates
Consider looking back each week.
- Spreadsheet: Order Tool Updates - June 2025
- Tip: See the first "READ ME" tab for an explanation of the spreadsheet's tabs and columns.
Outpatient Tinzaparin and Enoxaparin Dose Banding (Adults)
- Outpatient Tinzaparin and Enoxaparin Dose Banding (Adults)
- Dose banding applies to weight-based doses only (e.g., units/kg or mg/kg) and can be overridden any time by prescribing a dose in “units” or “mg” or changing the banded dose to a “units” or “mg” dose.
- This change has been made to preferentially select for prefilled syringes, and to resolve a long-standing issue where an inpatient dose may be different than the dose calculated on discharge. Inpatient dose banding has been in place for several years and is endorsed by AHS working partners and leadership.
Improvements to Mental Health Act Forms and Workflows
- Improvements to Mental Health Act Forms and Workflows
- Signer name field changes:
- When an MHA Form is signed, the name of the signer will auto-populate in the "Add Signer Name" field above the e-signature (click the camera icon below for a screenshot).
- For Form 1 and Form 2, the Add Signer Name field will replace the Provider name field in the left pane.
- If the name in the Add Signer Name field needs to be edited, instructions to do so can be found on page 7 of the Mental Health Act Quick Start Guide.
- This functionality will be available in other eForms (e.g., Consent eForms) in the future.
- Two new MHA eForms now available:
- Mental Health Patient Advocate Request Form
- Competency at time of Admission/Renewal Form
- Two new MHA workflows:
- Release of Information (ROI): Using Quick Release and RightFax to fulfil MHA-related ROI requests (e.g., Patient Advocate Office).
- Corrections, Amendments, and Addendums: How and when to properly print, annotate, re-scan, and update metadata for changes made to Forms.
- Details of these workflows can be found in the Mental Health Act Quick Start Guide.
Ambulatory Referrals Update - No Editing After Signing
- Ambulatory Referrals Update - No Editing After Signing
New eForm Available - Primary Care Opioid Treatment Patient Agreement
- New eForm Available - Primary Care Opioid Treatment Patient Agreement
- Open the Consent & eForms Navigator, and, under the "Consent Forms" section, click on the "+ Add" button and select "Consent Agreement Waiver" (click the camera icon below for a screenshot).
- In the window that opens, click the "Change Template" button at the bottom, select "Primary Care Opioid Treatment Patient Agreement", and click the "Accept" button.
Tool Tune Up: May 2025 Order Tool Updates
Consider looking back each week.
- Spreadsheet: Order Tool Updates - 2025 [spreadsheet last updated May 29]
- Tip: See the first "READ ME" tab for an explanation of the spreadsheet's tabs and columns.
Taming In Basket - More Message Types Set to Auto-Expire
- Taming In Basket - More Message Types Set to Auto-Expire
- In Basket message types will auto-expire after 90 days:
- Chart Correction Requests
- Letter Queue
- Note Routing
- Overdue Results
- Patient Clinical Update
- Patient Questionnaires
- Radiant
- Referral Message
- Referral Notification Letter
- Result Notes
- Staff Message
- In Basket message types will auto-expire after 180 days:
- My Open Charts
- My Open Encounters
- Nurse Triage Encounter
- Patient Advice Request
- Patient Calls
- Rx Request
- Studies to Sign
Optimization Training - Classes in June
The CMIO Training team offers Optimization classes (a.k.a. Thrive classes), where Connect Care prescribers can learn how to take full advantage of the features of the clinical information system, to help maximize their productivity and spend more time with patients. Classes are 60 minutes in length each and focus on completing common workflows more efficiently.
Below are the Optimization classes scheduled for June 2025. Starting in June, "Dragon Medical One (DMO) Advanced" Optimization classes will be available, targeted to prescribers who have been actively using DMO for a few months.
- NEW: Dragon Medical One (DMO) Advanced
- June 12, 12:00–13:00
- June 23, 12:00–13:00
- In Basket Management
- June 2, 12:00–13:00
- June 6, 13:30–14:30
- June 9, 10:00–11:00
- June 10, 12:00–13:00
- June 17, 12:00–13:00
- June 19, 10:00–11:00
- June 25, 08:30–09:30
- Lab Ordering
- June 4, 12:00–13:00
- June 16, 12:00–13:00
- June 24, 12:00–13:00
- Notes
- June 5, 12:00–13:00
- June 11, 12:00–13:00
- June 17, 12:00–13:00
- June 26, 12:00–13:00
- Orders Optimization
- June 9, 12:00–13:00
- June 10, 10:00–11:00
- SmartTools
- June 3, 12:00–13:00
- June 13, 12:00–13:00
- June 16, 12:00–13:00
- June 24, 12:00–13:00
- Therapy Plans
- June 4, 12:00–13:00
- June 10, 12:00–13:00
- June 19, 12:00–13:00
Prescribers can register for these Optimization classes at the below link (clicking the “Optimization” button at the bottom of any page in the Connect Care Manual will also take you to the booking page). Spots are limited to ensure trainers can address individual questions. Please ensure that you review your confirmation email from "Bookings CMIO Thrive" for the class link, and requirements for the session.
New Anesthesia Required Event and SmartText for Uncrossmatched Blood [New Date]
- New Anesthesia Required Event and Associated SmartText for Uncrossmatched Blood
Prehabilitation (Prehab) Program Referral Order
- Prehabilitation (Prehab) Program Referral Order
- Open Prep for Procedure and find the patient.
- In the order set, under the "General" section, find the new "Prehab Program" section. Click "Ambulatory Referral to Rehabilitation" (click the camera icon below to see a screenshot).
- In the Ambulatory Referral to Rehabilitation order that opens:
- The "To Department" field will be prefilled with "AHS PROV PREHABILITATION" and the "Reason" field with "Prehabilitation". Leave these as is.
- In the "Comments" field, enter "prehab" or "prehabilitation" (this is a hardstop).
- Sign the orders.
Hazardous Medication Alerts for Non-Ambulatory Patients
- Hazardous Medication Storyboard Alerts
Upcoming Oncology Department Name Changes
- Upcoming Oncology Department Name Changes
- From MED MEYCC DAY CHEMO UNIT to MED MEYCC SYSTEMIC TREATMENT
- From LET JACC DAY CHEMO UNIT to LET JACC SYSTEMIC TREATMENT
- From RED CACC DAY CHEMO UNIT to RED CACC SYSTEMIC TREATMENT
- From GRP GPCC DAY CHEMO UNIT to GRP GPCC SYSTEMIC TREATMENT
- From EDM CCI DAY CHEMO UNIT to EDM CCI SYSTEMIC TREATMENT
- From CGY ACCC DAY CHEMO UNIT to CGY ACCC SYSTEMIC TREATMENT
Inpatient AMH Order Changes - Off-Unit Access, Passes, Psychiatry Observation Level
- Inpatient Addiction & Mental Health (AMH) Order Changes - Off-Unit Access, Passes, Psychiatry Observation Level
- Off-Unit Access Order [PRV10] and Passes Order [PRV13]:
- Enhanced workflow: Orders now contains greater detail about type of off-unit access (click left camera icon to see screenshot) or pass (right camera icon).
- Revised order: Orders have language and content improvements.
- Psychiatry Observation Level Order [NUR858]
- Enhanced workflow: Improvements have been made to enable the completion of observations using Rover, including the ability to complete from Patient Lists directly on Rover and sorting features to ensure patients with the timeliest observation are observed first.
- Revised order: Order has been updated to include new frequency functionality and reference to off-unit access information within the order moved to the Off-Unit Access order.
- Unchanged documentation: No changes have been made to how observations are documented directly in Connect Care.
- Tip: AMH - Patient Observation, Off-Unit Access, and Passes
- Guide: Continuous Improvement - Patient Observation, Off-Unit Access, and Passes (for AMH/Psychiatry and ED prescribers)
- Policy: Inpatient Observation Levels, Off-Unit Access, and Passes
- Procedure: Inpatient Observation Levels, Off-Unit Access, and Passes
Tool Tune Up: April 2025 Order Tool Updates
Consider looking back each week.
- Spreadsheet: Order Tool Updates - April 2025 [updated April 29]
New Stillbirth Documentation Workflow
- New Stillbirth Navigator and Documentation Workflow
New Order - Request for External Sendout Lab Test
- New Request for External Sendout Lab Test
Update to Inpatient Consult Orders
- Removal of Provider Care Team Field in Inpatient Consult Orders
- Allied Health Inpatient Consult orders are currently exempt from this change.
- The removal of the Provider Care Team field from the Inpatient Consult order does not eliminate the associated provider care teams in system or Patient Lists. It is recommended that prescribers assign the appropriate provider team from the general consult list by right-clicking on the patient name and selecting “Treatment Team”; in the pop-up window, provider teams can be added or removed.
- The established process for Inpatient Consults is currently dependent on whether a specialty is available in your facility. Since 2024, RAAPID has been used to assist with consults from specialist services that may not be available in your Connect Care facility but exist elsewhere in the province. For details on workflows for non-urgent, urgent, and hyper-emergent consultation, click here.
Optimization Training - Classes in May
The CMIO Training team offers Optimization classes (a.k.a. Thrive classes), where Connect Care prescribers can learn how to take full advantage of the features of the clinical information system, to help maximize their productivity and spend more time with patients. Classes are 60 minutes in length each and focus on completing common workflows more efficiently.
Below are the Optimization classes scheduled for May 2025.
- In Basket Management
- May 2, 09:00–10:00
- May 8, 15:00–16:00
- May 14, 12:30–13:30
- May 15, 12:00–13:00
- May 27, 08:00–09:00
- May 29, 12:00–13:00
- Lab Ordering
- May 9, 09:00–10:00
- May 14, 12:00–13:00
- May 20, 12:00–13:00
- May 28, 12:00–13:00
- Notes
- May 6, 12:00–13:00
- May 16, 12:00–13:00
- May 22, 12:00–13:00
- May 28, 12:00–13:00
- Orders Optimization
- May 2, 08:00–09:00
- May 7, 12:00–13:00
- May 15, 09:00–10:00
- May 22, 07:30–08:30
- May 27, 14:00–15:00
- SmartTools
- May 8, 12:00–13:00
- May 15, 12:00–13:00
- May 20, 12:00–13:00
- May 30, 12:00–13:00
- Therapy Plans
- May 7, 15:00–16:00
- May 13, 11:00–12:00
- May 22, 12:00–13:00
- May 26, 12:00–13:00
- Anesthesia (These classes do not have to be done in chronological order, and each covers different topics)
- Anesthesia Optimization 1 - Intraprocedural Workflows
- May 20, 16:00–17:00
- Anesthesia Optimization 2 - Working with Anesthesia Records
- May 8, 16:00–17:00
- May 21, 12:00–13:00
- Anesthesia Optimization 3 - Personalizing Macros
- May 13, 12:00–13:00
- May 26, 15:00–16:00
Prescribers can register for these Optimization classes at the below link (clicking the new “Optimization” button at the bottom of any page in the Connect Care Manual will also take you to the booking page). Classes will be added regularly, so please continue to check back. Spots are limited to ensure trainers can address individual questions. Please ensure that you review your confirmation email from "Bookings CMIO Thrive" for the class link, and requirements for the session.
Change to Availability of Endoscopy/ Bronchoscopy Procedure Orders
- Change to Availability of Endoscopy/Bronchoscopy Procedure Orders
Fixed Netcare Printing Issue
- Update to fix Netcare printing issue when launched from Connect Care
Update to Ambulatory Referral to Rehabilitation and Speech Therapy Orders
- Update to Ambulatory Referral to Rehabilitation and Speech Therapy Orders
Removal of Reorder Lab Tests and Lab Procedures Functionality from Results Review
- Removal of Reorder Lab Tests and Lab Procedures Functionality from Results Review
Lab tests and lab procedures can still be reordered with a right-click from Chart Review – Lab Reports, with the option to change the order parameters and order related questions (click camera icon to see screenshot).