Enhancement updates provide short alerts to new, fixed or improved Connect Care functions...
- Connect Care Upgrade Update: eForms including Consent for Procedure and all Mental Health Forms
During to the recent Connect Care upgrade, issues occurred with select eForms, specifically related to name entry fields on the left pane malfunctioning, and malfunctioning name entry fields within the Forms. Name entry fields have been removed from the left pane, and malfunctioning signature and name fields have been fixed. [Edit Mar. 21: Further changes have been made for telephone consents; the below does not apply to telephone consents, see the separate blog post for more info.]
All signer name entry must now occur within the e-signature box. Click the "+ Add Signer Name" button when entering a signature, both for the signature of the patient/person providing consent and the prescriber (click on camera icon below to see screenshot). Completing this will populate all necessary name and date fields.
If you completed any Consent for Procedure or MHA eForm on the morning on March 14, 2025, please check to ensure the form was completed correctly, including all required fields. Completed Forms that include an error can be printed, addended in pen, and rescanned into Connect Care using the appropriate Document Type.
If you have any questions, please call the IT Solution Centre (1-877-311-4300) or submit a ticket through Insite.