Enhancement updates provide short alerts to new, fixed or improved Connect Care functions...
- Connect Care Upgrade Update: Additional Changes to Telephone Consent Forms
As previously posted, the recent Connect Care Spring Upgrade brought some changes to select eForms such Consent for Procedure forms, including the removal of the signer name entry fields from the left pane and moving name entry to the e-signature boxes. However, it was discovered that the new method of entering the signer’s name via the e-signature box prevents users from being able to enter the signer’s name when no signature is applied, i.e., in telephone consent workflows where signatures are not collected.
As of March 20, 2025, when the "Telephone" button is selected under the "Telephone/Fax Consent" section for the consent form types listed below, a name field will again appear (click the camera icon for a screenshot). Entering the name here will update the e-signature box. Non-telephone consents will continue to use the new workflow detailed in the previous post.
As of March 20, 2025, when the "Telephone" button is selected under the "Telephone/Fax Consent" section for the consent form types listed below, a name field will again appear (click the camera icon for a screenshot). Entering the name here will update the e-signature box. Non-telephone consents will continue to use the new workflow detailed in the previous post.
- Consent forms affected:
- Consent to Surgery or Invasive Procedure
- Consent to Treatment Plan or Procedure
- Consent Withdrawal or Refusal
- Consent Immunization
- Consent for pre-mortem interventions
- Consent to Organ and Tissue Donation
- Informed Consent Subject to the Mental Health Act