Connect Care Support Forum: Events

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Optimization Training - Classes in September

The CMIO Prescriber Experience team offers Optimization classes (a.k.a. Thrive classes), where Connect Care prescribers can learn how to take full advantage of the features of the clinical information system, to help maximize their productivity and spend more time with patients. Classes are typically 60 minutes in length each and focus on completing common workflows more efficiently.

Below are the Optimization classes scheduled for September 2025:

Dragon Medical One (DMO) Advanced

September 16, 12:00–13:00
September 24, 12:00–13:00

In Basket Management

September 11, 08:00–09:00
September 16, 10:00–11:00
September 17, 13:00–14:00
September 23, 14:30–15:30
September 25, 11:30–12:30

Mental Health Act Forms

September 10, 12:00–13:00
September 29, 12:00–13:00

Notes

September 9, 12:00–13:00
September 24, 12:00–13:00

Orders Optimization

September 16, 11:30–12:30
September 18, 12:00–13:00
September 22, 10:00–11:00
September 25, 10:00–11:00
September 29, 10:00–11:00

SmartTools

September 8, 12:00–13:00
September 23, 12:00–13:00

Therapy Plans

September 11, 11:00–12:00
September 23, 14:30–15:30

Anesthesia (These classes do not have to be done in chronological order, and each covers different topics)

Anesthesia Optimization 1 - Intraprocedural Workflows

September 12, 11:00–12:00

Anesthesia Optimization 2 - Working with Anesthesia Records

September 18, 12:00–13:00

Anesthesia Optimization 3 - Personalizing Macros

September 24, 15:00–16:00

Prescribers can register for these Optimization classes at the below link (clicking the “Optimization” button at the bottom of any page in the Connect Care Manual will also take you to the booking page). Spots are limited to ensure trainers can address individual questions. Please ensure that you review your confirmation email from "Bookings CMIO Thrive" for the class link, and requirements for the session.

Optimization Training - Classes in August

Below are the Optimization classes scheduled for August 2025:

In Basket Management

August 12, 12:30–13:30
August 19, 08:00–09:00
August 21, 10:30–11:30

Lab Ordering

August 6, 12:00–13:00
August 20, 12:00–13:00

Mental Health Act Forms

August 12, 12:00–13:00
August 27, 12:00–13:00

Notes

August 8, 12:00–13:00
August 20, 12:00–13:00
August 27, 12:00–13:00

Orders Optimization

August 13, 12:00–13:15

SmartTools

August 5, 12:00–13:00
August 18, 12:00–13:00

Therapy Plans

August 11, 12:00–13:00
August 28, 12:00–13:00

Optimization Training - Classes in July

The CMIO Prescriber Experience team offers Optimization classes (a.k.a. Thrive classes), where Connect Care prescribers can learn how to take full advantage of the features of the clinical information system, to help maximize their productivity and spend more time with patients. Classes are 60 minutes in length each and focus on completing common workflows more efficiently.

Below are the Optimization classes scheduled for July 2025, including a new class on Mental Health Act Forms:

In Basket Management

July 7, 12:00–13:00
July 8, 14:30–15:30
July 16, 14:30–15:30
July 21, 10:00–11:00

Lab Ordering

July 16, 12:00–13:00
July 22, 12:00–13:00

NEW: Mental Health Act Forms

July 8, 12:00–13:00
July 23, 12:00–13:00

Notes

July 11, 12:00–13:00
July 23, 12:00–13:00
July 31, 12:00–13:00

Orders Optimization

July 7, 10:00–11:00
July 21, 11:30–12:30

SmartTools

July 9, 12:00–13:00
July 21, 12:00–13:00

Therapy Plans

July 3, 12:00–13:00
July 23, 12:00–13:00
July 29, 12:00–13:00

Optimization Training - Classes in June

The CMIO Training team offers Optimization classes (a.k.a. Thrive classes), where Connect Care prescribers can learn how to take full advantage of the features of the clinical information system, to help maximize their productivity and spend more time with patients. Classes are 60 minutes in length each and focus on completing common workflows more efficiently.

Below are the Optimization classes scheduled for June 2025. Starting in June, "Dragon Medical One (DMO) Advanced" Optimization classes will be available, targeted to prescribers who have been actively using DMO for a few months.

NEW: Dragon Medical One (DMO) Advanced

June 12, 12:00–13:00
June 23, 12:00–13:00

In Basket Management

June 2, 12:00–13:00
June 6, 13:30–14:30
June 9, 10:00–11:00
June 10, 12:00–13:00
June 17, 12:00–13:00
June 19, 10:00–11:00
June 25, 08:30–09:30

Lab Ordering

June 4, 12:00–13:00
June 16, 12:00–13:00
June 24, 12:00–13:00

Notes

June 5, 12:00–13:00
June 11, 12:00–13:00
June 17, 12:00–13:00
June 26, 12:00–13:00

Orders Optimization

June 9, 12:00–13:00
June 10, 10:00–11:00

SmartTools

June 3, 12:00–13:00
June 13, 12:00–13:00
June 16, 12:00–13:00
June 24, 12:00–13:00

Therapy Plans

June 4, 12:00–13:00
June 10, 12:00–13:00
June 19, 12:00–13:00

Optimization Training - Classes in May

Below are the Optimization classes scheduled for May 2025.

In Basket Management

May 2, 09:00–10:00
May 8, 15:00–16:00
May 14, 12:30–13:30
May 15, 12:00–13:00
May 27, 08:00–09:00
May 29, 12:00–13:00

Lab Ordering

May 9, 09:00–10:00
May 14, 12:00–13:00
May 20, 12:00–13:00
May 28, 12:00–13:00

Notes

May 6, 12:00–13:00
May 16, 12:00–13:00
May 22, 12:00–13:00
May 28, 12:00–13:00

Orders Optimization

May 2, 08:00–09:00
May 7, 12:00–13:00
May 15, 09:00–10:00
May 22, 07:30–08:30
May 27, 14:00–15:00

SmartTools

May 8, 12:00–13:00
May 15, 12:00–13:00
May 20, 12:00–13:00
May 30, 12:00–13:00

Therapy Plans

May 7, 15:00–16:00
May 13, 11:00–12:00
May 22, 12:00–13:00
May 26, 12:00–13:00

Anesthesia (These classes do not have to be done in chronological order, and each covers different topics)

Anesthesia Optimization 1 - Intraprocedural Workflows

May 20, 16:00–17:00

Anesthesia Optimization 2 - Working with Anesthesia Records

May 8, 16:00–17:00
May 21, 12:00–13:00

Anesthesia Optimization 3 - Personalizing Macros

May 13, 12:00–13:00
May 26, 15:00–16:00

Prescribers can register for these Optimization classes at the below link (clicking the new “Optimization” button at the bottom of any page in the Connect Care Manual will also take you to the booking page). Classes will be added regularly, so please continue to check back. Spots are limited to ensure trainers can address individual questions. Please ensure that you review your confirmation email from "Bookings CMIO Thrive" for the class link, and requirements for the session.

Optimization Training - Classes in April

Below are the Optimization classes scheduled for April 2025.

In Basket Management

April 4, 08:30–09:30
April 9, 11:00–12:00
April 16, 10:00–11:00
April 23, 12:00–13:00
April 24, 11:30–12:30
April 29, 13:00–14:00

Lab Ordering

April 2, 19:00–20:00
April 9, 19:00–20:00
April 11, 12:00–13:00
April 23, 12:00–13:00
April 25, 12:00–13:00

Notes

April 2, 12:00–13:00
April 9, 12:00–13:00
April 16, 12:00–13:00
April 22, 12:00–13:00
April 30, 12:00–13:00

Orders Optimization

April 1, 13:00–14:00
April 10, 12:00–13:00
April 16, 12:00–13:00
April 23, 10:00–11:00

SmartTools

April 1, 12:00–13:00
April 8, 12:00–13:00
April 14, 12:00–13:00
April 24, 12:00–13:00

Therapy Plans

April 14, 12:00–13:00
April 23, 11:00–12:00
April 29, 13:00–14:00

Optimization Training - Classes in February/March

The CMIO Training team offers Optimization classes (previously called Thrive classes), where Connect Care prescribers can learn how to take full advantage of the features of the clinical information system, to help maximize their productivity and spend more time with patients. Classes are 60 minutes in length each and focus on completing common workflows more efficiently.

Below are the Optimization classes scheduled for late February and March 2025.

In Basket Management

March 4, 08:00–09:00
March 11, 12:00–13:00
March 12, 10:00–11:00
March 12, 12:30–13:30
March 20, 09:30–10:30
March 25, 14:30–15:30

Lab Ordering

February 26, 12:00–13:00
March 5, 12:00–13:00
March 12, 12:00–13:00

Notes

March 7, 12:00–13:00
March 19, 12:00–13:00

Orders Optimization

February 28, 07:00–08:00
March 3, 12:00–13:00
March 11, 10:00–11:00
March 12, 12:00–13:00
March 20, 12:00–13:00
March 27, 10:00–11:00

SmartTools

February 25, 12:00–13:00
March 4, 12:00–13:00
March 11, 12:00–13:00
March 25, 12:00–13:00

Anesthesia (These classes do not have to be done in chronological order, and each covers different topics)

Anesthesia Optimization 1 - Intraprocedural Workflows

March 3, 10:00–11:00

Anesthesia Optimization 2 - Working with Anesthesia Records

March 4, 15:00–16:00

Anesthesia Optimization 3 - Personalizing Macros

March 25, 15:00–16:00

Prescribers can register for these Optimization classes at the below link. Classes will be added regularly, so please continue to check back. Spots are limited to ensure trainers can address individual questions. Please ensure that you review your confirmation email from "Bookings CMIO Thrive" for the class link, and requirements for the session.

New CMIO Operational Training Sessions - General Personalization

Starting in October, the CMIO will provide General Personalization sessions for prescribers who have completed their Basic training and End User Proficiency Assessment (EUPA) in previous launches but did not complete a Personalization session or are interested in a Personalization refresher. This general session would most benefit prescribers from Inpatient, Ambulatory, and Surgery specialties; it is not geared towards Anesthesia or Radiology prescribers.

The session will be 2 hours in length, and will help you to be more efficient and organized in the clinical information system (CIS) where appearance, menus, lists, orders, and text automations can be personalized. Covered topics will include personalizing workspace and wrenches, patient lists, orders, SmartPhrases, and In Basket.

Below are the General Personalization sessions scheduled for October 2024:

October 8, 08:00–10:00
October 24, 13:00–15:00

To see all dates and to register for a session, visit Bookings - CMIO Operational Training and select “General Personalization“.

Now Available - Dragon Medical One Training Sessions

A new standalone, 1-hour training session on the Connect Care in-system dictation system, Dragon Medical One (DMO), is now available, for both new and active Connect Care prescribers.

This session is for prescribers who have completed their Basic training (via Independent Learning or Instructor Led Training) as well as their End User Proficiency Assessment (EUPA) in their respective track (specialty), and therefore have access to the PRD (live) environment in Connect Care.
The session will focus on opening DMO, pairing your Power Mic Mobile (PMM), using voice commands, dictating text into many parts of the chart, and triggering text automations that speed documentation processes.

Upcoming dates in the next couple of weeks are below; sessions in July and August are also already scheduled. To see all available dates and to register for an upcoming session, visit the Bookings - CMIO Operational Training page and select "Dragon Medical One (DMO) Basic".

June 17, 2024, 07:00-08:00
June 21, 2024, 12:00-13:00
June 26, 2024, 16:00-17:00

For more information, see Connect Care Training - DMO.

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