In Basket Update - "Not My Result" Workflow Optimization

Enhancement updates provide short alerts to new, fixed or improved Connect Care functions...
  • In Basket Update - "Not My Result" Workflow Optimization
As of March 12, 2026, the "Not My Result" QuickAction function in In Basket will be updated to reduce inappropriate forwarding to the error pool. 
  • In the Result Note that opens after clicking the Not My Result button, the wording of the options in the "Steps taken" dropdown list has been updated to provide the user with additional instructions if the result needs to go to the error pool (click the camera icon to see a screenshot).
  • The “Route” checkbox will no longer be selected by default when the Result Note opens via the Not My Result button. If the user checks the "Route" box in order to forward the result to the error pool, an "Enter recipients" field will appear, and will be a hardstop. 
  
    • To add the error pool in the "Enter recipients" field, users can either type in "P AHS NMR AUTOROUTE POOL" or click the magnifying glass and, in the pop-up, search for "ahs nmr" in the "Pools" field.
 

For more information on In Basket, please see the CMIO's In Basket Management Guide: