As of March 29, 2022, the following two ambulatory clinical letters will be removed from Connect Care, to ensure the correct referral workflow is being used for generating a referral in an ambulatory context to a specialty:
AHS AMB PRIMARY CARE RFL SIMPLE
AHS AMB PRIMARY CARE RFL DETAILED
Referrals from Connect Care providers should not be managed with letters in the communications activity. Instead, all outgoing referrals should be managed in Connect Care using referral orders. Doing so ensures that the referral becomes part of the patient's chart and is properly managed by the receiving department. A referral order facilitates Closed Loop Referral Management communications for both referring providers and patients. This applies for both internal referrals to services where Connect Care is the record of care, and external referrals to services using a different information system.