Context: Connect Care is accessed with the same username and password required for other Alberta Health Services (AHS) information resources, including wireless networks, intranet resources and clinical systems. These "Healthy" network credentials have security protections, including a requirement for periodic password changes. Many Connect Care users will come up for a password change post-launch and may not remember where or how to change AHS passwords.
Solution: AHS Healthy network credentials can be managed, with an easy tool for password updates, through the Integrated Access Management (IAM) website, as explained in the Connect Care Manual: