Why is the Service Code Navigator showing stray Lab charges?

Problem: Many wave 1 Connect Care prescribers have noticed stray (not related to professional billing) "charges" appearing in the Service Code Navigator. It is not clear what these mean or if they will affect legitimate professional billing claims.


Solution: This configuration problem has been fixed with the December 12 system update. Please report any stray charges that appear after this date. Note that the prior charges had no impact on professional billings and required no action on the part of the prescriber.


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