Downtime Procedures for Prescribers

A clinical information system (CIS) can suffer performance degradation, or even a complete "downtime", affecting one or more of its critical functions. "Business continuity" relates to support of clinical and administrative workflows when CIS functions are compromised.

The Connect Care Manual support section about downtime procedures ( includes a brief 1-pager with essentials for prescribers, as well as a more detailed FAQ and additional information for both prescribers and medical leaders.