Downtime Procedures for Physicians

A Clinical information system (CIS) can suffer performance degradation, or even a complete "downtime", affecting one or more of its critical functions. "Business continuity" relates to support of clinical and administrative workflows when CIS functions are compromised.

Connect Care downtime and recovery information is currently maintained at downtime.connect-care.ca where a downtime procedures manual is maintained.

The Connect Care Physician Manual support section about downtime procedures is recently updated, including an overview and FAQ about physician impacts.

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