Cause: Physicians are allocated to training tracks based upon information received from Alberta Health Services (AHS) Zone Medical Affairs. Sometimes the physician specialty is not current or correct. Sometimes a physician has more than one specialty or practice type (inpatient, outpatient, etc.) and the wrong one is identified as primary. Sometimes the physician does not answer registration questions carefully.
Solution:
- First, send a clarification request to ConnectCare.PhysicianTraining@ahs.ca to indicate what you find in MLL and what you would expect to find.
- Second, do a search for courses using "Epic". Scan the search results to seek eLearning modules that seem relevant to your specialty. Note the code starting the title of those courses (e.g., "Epic - ER..."). Search again using that code and register for those courses. Your MLL settings will get corrected but this way you can get started on pertinent courses while waiting.
