Enhancement updates provide short alerts to new, fixed or improved Connect Care functions...
- Taming In Basket - Removal of Messages >90 Days
Clinical information systems have increased the volumes of messages prescribers and other users need to manage, and AHS is committed to making adjustments to reduce clutter and increase In Basket message relevance. The "Taming In Basket" project was launched to identify In Basket messages that can be safely auto-expired, to reduce the volume of existing In Basket messages and to empower users to use In Basket efficiently.
As previously posted, in June 2025 the second batch of In Basket message types were set to auto-expire after 90 days but, at that time, messages older than 90 days that were already in users' In Baskets were not removed. As of September 17, 2025, messages of the following types that are older than 90 days will be removed from users' In Basket view in Hyperspace. The decluttered view will make it easier for users to action new and task-oriented messages.
- Chart Correction Requests
- Letter Queue
- Note Routing - IP ROUTING
- Overdue Rslt
- Patient Clinical Update
- Patient Questionnaire Submission
- Radiology Messages
- Referral Message
- Referral Notification Letter
- Result Notes
- Staff Message
Please note that messages will only be removed from users’ In Basket view; all messages will still be retained in databases in case they need to be retrieved in the future for legal/privacy/etc. investigation.
Furthermore, any messages that users postponed utilizing "Follow up" functionality will be included in the auto-expiry rule only after the date the message comes back to the My Messages space.
For more information on In Basket, please see the CMIO's In Basket Management Guide: