Fix for Mobile App Short Time-outs on Android Devices

Enhancement updates provide short alerts to new, fixed or improved Connect Care functions...
  • Connect Care Mobility for Android Time-out Fix
Mobility application (PowerMic Mobile, Haiku) users on Android devices can increase the amount of inactivity time before the device screen locks.

By default, the screen will lock after one minute of inactivity. This setting has been changed to five minutes of inactivity and can be altered in the Android device settings. For some, the fix may occur automatically. For others, it may be worth checking the mobility settings and increasing the inactivity time-out to five minutes, if desired.