Launch 6 Support Hot Topics - Day 2

Daily postings on this channel address needs raised in prescriber huddles, with links to support information. Content is published around 17:30; any additional hot topics after this time will be posted the following day. Consider looking back at the previous day's posting.

In-person and Virtual Drop-in Support for Prescribers
  • The Site Drop-in Centres in Calgary and Edmonton Zones (RGH, SHC, GNCH, MCH) are open 08:00–18:00 until tomorrow, May 8, and then hours will change for May 9–19.
  • The Virtual Drop-in Centre is open 24/7 until May 18.
  • For details on how to access/find the Virtual and Site Drop-ins, see
  • For issues outside of drop-in hours, call the IT Service Desk & Solution Centre at 1-877-311-4300 (#1 for Connect Care). They are able to provide high-level workflow and training support; urgent issues will be escalated to an on-call CMIO training team member.