Launch 6 Support Hot Topics - Day 1

Daily postings on this channel address needs raised in prescriber huddles, with links to support information. Content is published around 17:30; any additional hot topics after this time will be posted the following day. 

Printing Tips
  • Some printing tasks in Connect Care are driven by system settings (e.g., label printing), while other tasks use printers mapped to the current workstation in a way that the user may be able to modify.
  • For help with printing issues, see the Printing Tips section of the Connect Care Manual. The section links to a number of resources such as a tip sheet on Virtual Local Printing (VLP), which allows users to select the preferred printer and retain it for all future printing.
Community Day Medicine Orders
  • There is concern among community providers regarding the Connect Care process for ordering Day Medicine treatments, impacting physicians and NPs.
  • A task force has been stood up to review the process.