Daily postings on this channel address needs raised in prescriber huddles, with links to support information. Content is published around 17:00; any additional hot topics after this time will be posted the following day. Consider looking back at the previous day's posting.
Virtual Drop-In Support
The Virtual Drop-in Centre is available, to both end users and Super Users requiring additional support, 24/7 until June 10. To access, go to virtualhelp.connect-care.ca using a computer or smartphone, or via the QR code found on the Launch Supports posters up in sites (or launchhelp.connect-care.ca) using a smartphone camera for audio-only help.
Medication Start Times and Scheduling
A bulletin reminds inpatient prescribers to take note of medication order start times and the resulting anticipated initial schedule of dose times, to confirm that it fits clinical need.
Tips regarding standardized medication administration times (SMAT) and medication scheduling are covered in a tip sheet.
Calgary Zone - Results Management
Reminder to Calgary Zone prescribers to check legacy systems and processes for lab results for one week post-cutover. See this tip sheet for more information.
Attaching Media (documents, images) to Patient Charts
See the Connect Care Manual entry for information on attaching documents/objects to patient charts, including prescriber-friendly workflows for scanning, importing or otherwise working with Media Manager. A Tippy also gathers key resources.
Connect Care to Netcare
See this blog post for a summary of how Connect Care to Netcare document sharing works.
Some printing tasks in Connect Care are driven by system settings (e.g., label printing), while other tasks use printers mapped to the current workstation in a way that the user may be able to modify.
For help with printing issues, see the Printing Tips section of the Connect Care Manual. The section links to a number of resources such as a tip sheet on Virtual Local Printing (VLP), which allows users to select the preferred printer and retain it for all future printing.