Launch 5 Support Hot Topics - Day 1

Daily postings on this channel address needs raised in prescriber huddles, with links to support information. Content is published around 17:30; any additional hot topics after this time will be posted the following day. 

  • Test Result Release to Patient Portal (MyAHS Connect)
    • Most laboratory result and test report information is released immediately to MyAHS Connect, i.e., as soon as it is reported and available to clinicians (including pathology and genetic results), with DI, cardiology and endoscopy reports released 5 working days after they are available in Connect Care.
    • For consideration of what this means for prescribers, see this memo and the MyAHS Connect section of the Connect Care Manual.
  • Calgary Zone: NP Clinics Scheduled to Wrong Provider Record
    • NPs with concurrent RN roles may have their clinics and scheduling template linked to the incorrect record. The NP will not be able to see appointments nor have NP functionality if appointments are entered from the RN record. 
    • Mitigation: NPs with .e2 accounts to verify that they can see their schedule. Schedulers and Template Builders to verify and reassign as needed. See the tip sheet for more info.