Daily postings on this channel address needs raised in physician huddles, with links to support information. Content is locked in at 16:00, and any additional hot topics after this time will be posted separately. Consider looking back at the previous day's posting(s).
Nursing Communication Orders for Rapid Response
Some Wave 3 sites continue to work out how their Rapid Response nursing protocols can reflect most responsible provider engagement and endorsement.
While the processes need to be worked out as matters of norms and change management, this situation illustrates a possible use of "communication orders" to support initiation of protocolized actions.
There are frustrations in the early days post-launch for outpatient prescribers managing large volumes of prescription refill requests from pharmacies.
Prior guidance about the need to record a prescription refill in Connect Care is reinforced, while posting a FAQ reassuring that pharmacy-provided refill forms can be signed and returned (avoiding a print-sign-scan-fax workflow).
Need for Local Scanner/PDF-Attach Support in Consent Navigator
Some surgical office assistants have struggled with remote addition of scanned consent documents to the chart.
A meeting of stakeholders was held to illustrate any challenges. The technology is working but there are opportunities to emphasize a few tips that will address challenges. Training is aware.
Attaching Media (documents, images) to Patient Charts
A related user request sought simple prescriber-friendly guidance about how to capture and attach documents to patient charts, or insert clinical images directly into notes.
The Manual entry for attaching documents/objects to patient charts is updated to highlight prescriber-friendly workflows for scanning, importing or otherwise working with Media Manager. A relevant Tippy is updated and re-posted.
Generating Reports Specific to a Provider's Activities During a Defined Period
Already Wave 3 users express interest in how they might use Connect Care to generate a report of their patient-related activities for a defined period.
We may turn specific request(s) into examples that others can emulate.
Challenges with different options for locum prescribers to receive or delegate test results related to a specific work assignment are being explored, with intent to produce a simplified summary of issues and options.
Orders for Specific Rapid COVID-19 Testing
Some Wave 3 prescribers wish to order a new Rapid-testing assay newly available but not on their facility list.
The Components committee is looking at options for extending the current integrated testing order panel.