Daily postings on this channel address needs raised in physician huddles, with links to support information. Content is locked in at 16:00, and any additional hot topics after this time will be posted separately. Consider looking back at the previous day's posting(s).
Ordering Therapy Plan Treatments in EDs
Therapy plan treatments may require visits scheduled in emergency departments (EDs), a workflow more common Wave 3. However, the best way to facilitate scheduling differs from site to site.
The Virtual Drop-in Centre is available, to both end users and Super Users requiring additional support, 24/7 for the first post-launch week. To access, go to virtualhelp.connect-care.ca using a computer or smartphone or via the QR code found on the Launch Supports poster up in sites (or the Manual) using a smartphone camera for audio-only help.
Entering Orders on Behalf of Another Provider
If a provider must enter an order on behalf of the Ordering Provider, the correct Authorizing Provider must be selected via the Options >> Providers drop-down menu (in the Orders sidebar) to avoid incorrect results routing.
Note that entering an order for another provider is not recommended as a routine practice, particularly if the providers have different login departments.
An emerging Wave 3 workflow involves a prescriber assessing a patient at an ED at one facility (without inpatient beds) and admitting to another facility where the prescriber may continue or handover care.
A new blog posting emphasizes that secure messaging should not be used as a surrogate for order entry. If one can secure-message, one can and should do CPOE. Secure messaging is not an appropriate communications tool for "verbal" orders.
Connect Care to Netcare
Some Wave 3 users have asked about how to tell if a Connect Care documentation object (e.g., progress note) will be shared with Netcare.