Daily postings on this channel address needs raised in physicians huddles, with links to helpful information. A posting may be updated with new material multiple times in a day, with content locked in at 22:00. Consider looking back at the previous day's posting.
Many users struggle at first when seeking the right login department for their immediate needs.
New support information has been added to the Manual and a new FAQ lists some helpful resources.
The site-specific support pages (linked to launchhelp.connect-care.ca) now have the most helpful facility acronyms to use when seeking departments relevant to a particular Wave 2 site.
Issues with roles (jobs), departments and permissions are common in the first days post-launch.